Effective Date: 30/12/2024
Welcome to Zestye! At Zestye (referred to as “we,” “our,” or “us”), accessible via our mobile application (“App”) and website at www.zestyefood.com (“Website”), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services.
By using our App or Website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our services.
1. Information We Collect
We may collect the following types of information from you:
1.1 Personal Information: Includes your name, email address, phone number, delivery address, payment information, and other information you provide during registration or checkout.
1.2 Non-Personal Information: Includes device information, IP address, browser type, operating system, and browsing behavior on our App or Website.
1.3 Transaction Information: Details of your orders, including restaurant name, items ordered, date, time, and payment details.
1.4 Location Data: If you permit, we may collect your location to enhance your experience, such as finding nearby restaurants or tracking delivery.
2. How We Use Your Information
We use your information to:
2.1 Provide, operate, and improve our App and Website services.
2.2 Process and fulfill your orders.
2.3 Communicate with you regarding your account, orders, promotions, and updates.
2.4 Personalize your experience and offer tailored recommendations.
2.5 Detect and prevent fraudulent activities.
2.6 Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
3.1 Service Providers: Delivery partners, payment processors, and IT service providers who help us provide our services.
3.2 Restaurants and Vendors: To process your orders.
3.3 Legal Authorities: If required to comply with legal obligations, enforce our terms, or protect our rights.
3.4 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
4.1 Improve your experience on our App and Website.
4.2 Analyze usage and performance.
4.3 Deliver targeted advertisements and promotions.
You can manage your cookie preferences through your browser settings.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the right to:
6.1 Access and update your personal information.
6.2 Request deletion of your personal information.
6.3 Opt-out of marketing communications.
6.4 Restrict or object to certain processing of your information.
To exercise your rights, please contact us at [email protected].
7. Security Measures
We implement industry-standard security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
8. Third-Party Links
Our App and Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing your information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon posting on our App and Website. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Zestye
Email: [email protected]
Website: www.zestyefood.com
Thank you for trusting Zestye with your information!
